Yesterday I stopped at the BP gas station at 5201 N. Keystone in Indy to grab a quick drink.
I walked out empty-handed, however, because no prices were posted on its bottled and canned drink products.
This is a terrible customer service move. While bottled sodas and other drinks are not that price-sensitive, I refuse to [...]
BP Station Bucks Transparency, Loses My Bucks
Random Act of Comcast
It was like a slow motion train wreck and I knew exactly how it was going to end. As in, “not good”.
Except I was completely wrong.
This morning I was getting gas at the neighborhood Speedway and as I was finishing up, a man, probably in his mid to late 60’s, walked up to the driver [...]
How Facebook helped fix a company’s problem (sorta…)
Maybe two years ago I signed up as a user on NUVO Newsweekly’s then-new site. It offered a limited form of social networking and ultimately, I didn’t find it to be compelling enough to stay with it. Most of the communication I received was from NUVO, not other users, and involved their promotions and giveaways, [...]